Credit journeys, end to end.
A credit operation that needed faster decisions without losing control over documents, rules and partners.
The challenge
Applications arrived through several channels, documents were checked by hand and partners had no shared view of each file. Every manual step added delay and risk.
Our approach
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Map the journey
We followed each application from simulation to approval and listed every rule, document and handover.
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Build the product
Simulators, a guided onboarding and a B2B portal, with OCR reading and validating documents as they arrive.
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Run it
Logs, alerts and a support routine so the operation keeps moving after launch.
What changed
- One flow from simulation to decision, visible to the team and partners.
- Documents validated on arrival instead of at the end.
- Full traceability for every step and every change.
Stack
- .NET
- C#
- SQL Server
- OCR
- REST APIs
- React Native